Telewest just keeps getting better and better … Unlike some services, such as those from BT or Sky, Telewest do not charge you to replace faulty equipment. This is because Telewest rents you the modem/set-top box as part of the Telewest service. This service also includes any repairs, as and when required, which will be carried out by a Telewest engineer at a time that's convenient for you.

Even on the cheapest Telewest broadband plan, you'll find a phenomenal deal that is simply unmatched elsewhere: up to 2Mb broadband - so you can download faster (this is up to four times faster than what some providers call "high speed") - and this is just the lowest speed broadband from Telewest, you'll also enjoy free installation and the modem is included; this lowest cost plan provides all the benefits that other providers offer, but it's cheaper, faster, and well, just plain better! Your phone line no longer gets tied up, and this is just the perfect plan for basic Internet tasks such as, surfing and emailing.

Telewest has been a pioneer of high quality, great value TV, Internet & telephony services in the UK. At Telewest the level of customer service is unsurpassed, with over 1,500 engineers delivering 24-hour support and 2,000 customer service agents; it's no wonder that Telewest is as popular as it is. In fact Telewest have won a number of awards, including a finalist in the 2004 Internet Service Provider Awards for "Best consumer broadband ISP", and winner of the "Best unmetered dial-up ISP." Telewest has also won coveted customer service awards, and on more than one occasion has been finalist in the "Best broadband ISP" awards from PC Pro Awards. When you get hooked up with Telewest, there's just no going back!